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You may return items within 30 days of delivery. Items must be unused, in original condition and packaging, with all tags attached, and include proof of purchase. Unauthorized returns or those not meeting the conditions may be rejected.

To start a return, contact support@crezcap.com. Once authorized, we’ll send return instructions and a shipping label. Ship returns to:

• 312 E 18th St, Covington Kentucky 41014, United States

Read more our Return Policy here

• Shop App purchases:
  Orders placed through the Shop App are final and cannot be canceled once submitted. All orders are processed immediately to ensure fast fulfillment and shipping. Please review all order details carefully before completing your purchase.
• Direct purchases on CrezCap.com:
  Orders placed directly through our website may be canceled within 3 hours of purchase. After this period, the order will enter processing and cannot be stopped.

Once a tracking number has been issued, the order can no longer be canceled or refunded.

To request a cancellation within the allowed timeframe, please contact us at support@crezcap.com

We accept a variety of secure payment methods, including Shopify Payments, PayPal, and all major credit and debit cards such as Visa, Mastercard, American Express, and Discover. You can also enjoy a fast and seamless checkout experience using Apple Pay, Google Pay, or Shop Pay.

Your security is our top concern. Every transaction is safeguarded with SSL encryption, protecting your personal and payment information throughout the entire checkout process.

For questions or support, feel free to reach out to us at support@crezcap.com.